Q&A
Questions and Answers
General Questions
Its not surprising that the same questions tend to come up every day. To save you time here are the top answers to regular questions that your ask our team. We love hearing from our customers so if you want to know something about our business or our work just drop call us on 0113 380 7800 or email our helpdesk This email address is being protected from spam bots, you need Javascript enabled to view it
When are you open?
Monday to Friday 4:30am to 11:30am, Saturday 4:30am to 10 am, Sunday We are closed.
Where do your supplies come from?
Although we still retain strong links with a number of excellent English growers the majority of our stock is imported. We deal with a number of export companies in the main Dutch Auctions who are able to supply an extensive range of flowers and plants. A number of products are also imported from other countries including Columbia, Ecuador, Israel, Italy, Kenya and South Africa.
Do you deliver?
Yes we offer a delivery service 6 days a week, although this is restricted to 4 days a week in some areas.
What time do you deliver?
We endeavour wherever possible to deliver before 9am.
When do I need to place orders?
Flowers for general sale are usually ordered by our customers the day prior to delivery. This can be done by talking to one of our staff during the morning, sending a fax, by e-mail or by answer phone. The last three can be used up to midnight for next day delivery. (Excluding Sundays).
Orders for special events such as weddings should be placed seven days in advance of your required delivery/collection date.We will always endeavour to fulfil such orders at short notice but some items may then be unavailable.
Ask The Experts
What stems really work together? How do I my creations look lovelier for longer? What are the latest trends in floral tributes? How can I be as green as possible? Where can I find that elusive bloom? Send us your questions! Just call us on 0113 380 7800 or ask Nick at This email address is being protected from spam bots, you need Javascript enabled to view it
Where Are We
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